Under the new PACT ACT Rules and Regulations shipping rates have increased industry wide. All orders from Sutra Vape can only be sent out via USPS First Class or Priority Mail and require an adult signature, no exceptions.
This is why you will see higher shipping prices at checkout, as well as higher taxes depending on your state, not only on Sutravape.com, but industry wide. We apologize for any inconvenience that this may cause, but it is completely out of our hands and we must adhere to all PACT Act Rules and Regulations.
Here at Sutravape.com, we will continue to search for new shipping options to be able to continue to provide you with all the products that you know and love. Thank you for the continued support throughout the years, and we look forward to serving you for years to come.
Residents of all countries, excluding black listed countries by the U.S. Government, are eligible to receive allour products. Our shipping rate system will display the total shipping price for your location.
For any further questions regarding any of our shipping please contact our customer service at [email protected].
All product rates listed at SutraVape.com reflect US Dollars, please check your current rates if located outside the United States.
If you've requested that we ship your purchase to a different shipping address other than the billing address, this will result in a hold on your order.
If a hold has been placed on your order, then you need to contact your credit card company and add the requested shipping address to the card as an acceptable ship-to address. From there you must contact us and provide us with your credit card company's contact information so that we may verify the information.